FAQs

What Our Customers Regularly Ask About

How long does it take?

Small and medium dents anywhere from 30 mins to an hour and a half. Large dents anywhere from an hour and a half to four hours.

Does metal have memory?

Simple answer. No. When you car was produced, flat sheets of mild steel or aluminum were stamped into shape in a huge punch and die under 100’s of tons of pressure to form a panel. If steel had memory your panels would be constantly straining to be that flat piece of steel again. When we remove a dent we are basically sculpting by hand the affected area back to the shape it was stamped into. It would be great if metal had some sort of memory (even if simply to make it easier on a dent mans arms and wrists) but unfortunately it doesn’t.

Does the dent just pop out?

No. The dent is lifted with a series of pushes. I start with reproducing the original shape and then go on to detail and blend in with the rest of the paint finish to make it invisible. Some large complex dents can take thousands of pushes to acheive a flawless repair. Hand to eye co-ordination must be millimetre perfect, it’s a very precise and skilled process which requires a lot of patience.

The paint is damaged, is it worth using your service?

If the paint is only lightly scuffed with a faint mark that will polish out or has a very small chip in it which can be touched in then yes it probably is, if however the paint has been scuffed all the way back to the metal or has large cracks in it then a conventional body shop repair would be more appropriate.

Do you offer a guarantee or warranty?

If we’re not able to remove the dent to your complete satisfaction then we will not charge you. Once the dent has been removed it will never come back…unless of course someone gives you a new dent.

I’ve seen a DIY dent ‘improver’ kit can’t I just have a go myself?

You can but they’re called an “improver” for a reason and in the wrong hands could potentially cause more damage, possibly making it too severe to repair by a PDR technician leaving the only option of an expensive body shop repair and paint.

Some happy customers

  • Excellent service from DentMaster, friendly and great service - they made my car look new again. Even comes to your own home to get the job done ... highly recommend, thank you x

    Sally Boardman
  • DentMaster sorted out a couple of dents that I had on a hire car and got it looking as good as new. They even went the extra mile and polished out some scratches which was a nice little bonus. Top service.

    Ryan Tatton
  • I contact DentMaster and sent a photograph of the issue - got an instant quote! Arranged a convenient time for the work. Professional, friendly and super impressive results! If your car gets dented, DentMaster are the guys to use. Highly recommended and lots of other great contacts for other car jobs! Thanks Ollie.

    Oliver D'Mello

Trusted by car dealerships and insurance groups

Get a quick quotation and find an IMI accredited Dent Master UK PDR technician in your area

We have a system which will allocate you a Dent Master technician in your area, this requires a photo of the dent together with your fullname and postcode, our technician will look at your damage and contact you with an estimate for the work together with an estimated time to come and fix the dent.

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